Support Engineer - macOS and Jamf Pro

  • Job Reference: 710640528-2
  • Date Posted: 13 September 2022
  • Recruiter: Eligo Recruitment Ltd
  • Location: City, London
  • Salary: £35,000 to £40,000
  • Bonus/Benefits: Benefits
  • Sector: Creative, Recruitment
  • Job Type: Permanent

Job Description

Are you a Senior macOS IT Support analyst with strong in-depth hands-on Jamf Pro skills and experience? Are you a proactive individual who can work on your own initiative? Are you a keen learner and highly organised? Are you passionate about macOS and tech? We're looking for a Senior macOS IT Support analyst to work with the Global IT Manager, IT Manager, Head of IT and Junior IT Support person to proactively support the day-to-day IT functions of a busy creative agency. Strong Mac and broad technology skills will be used to ensure the delivery of efficient IT systems and services to an office of circa 150 staff. What does the role involve? Providing technical support directly to the London team on a day-to-day basis. Joiners/Leavers/Changes and inventory system. Senior support person in IT Helpdesk function. Management of VOIP and mobile telephony. Jamf Pro and Jamf Connect support for London and other global offices. Okta administration Google Workspace administration Oversight of technical aspects of creative delivery, including escalated support for Adobe Creative Suite Assisting the IT manager and Head of IT on global projects. Salary and Benefits? £37-40K per annum 25 days holiday, increasing by one day for each year of service Private Medical Insurance Company pension scheme Group Income Protection Optional Dental Insurance Corporate Social Responsibility - time given to volunteer for a charity of your choice Cycle-to-work scheme Optional sabbaticals after 5 years Employee Assistance Programme Summer hoursGenerous hybrid working, offices, salary package, benefits, great team and working environment. Are you a macOS focused IT Technical professional but this role doesn't quite fit? Eligo is a leading Mac IT Technical recruitment consultancy specialising in macOS and Cross-platform Mac/PC IT support roles. Roles include 1st, 2nd and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you your perfect macOS (Mac OSX) IT role. Anne Rooke - Mac IT Recruiter - Specialist Mac IT Recruitment