Social Media Manager

  • Job Reference: 425768097-2
  • Date Posted: 18 November 2021
  • Recruiter: Accenture
  • Location: London
  • Salary: On Application
  • Sector: Creative, Digital, Marketing, Media, Social Media
  • Job Type: Permanent

Job Description

Social Media Manager

Location: London

Career Level: Analyst

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

"Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO

About The Role:

The Social Media Manager implements social media strategy in support of marketing campaigns to build brand awareness and generate product consideration, while growing and engaging audiences in multiple channels. The Social Media Manager is a highly motivated individual with a passion for content strategy, creative writing and community participation leadership.

This role will be focused on leading the social activity for Jaguar and Land Rover in the UK. The ideal candidate will hit the ground running having had paid social experience across automotive/lifestyle brands. Jaguar has a big ambition to leverage culture and have a key role in our audience's conversations. As well as the core product content, they also have partnerships across Everyman Cinema, Sky Documentaries, Attitude magazine and Wimbledon. Land Rover has a focus on leveraging and activating a UK-specific brand campaign, alongside core product content and globally-led product campaigns.

Role Responsibilities:

Social Asset Creation- From receiving a brief from client to creating content or using Global or UK originated content in an innovative way, the SMM will produce a brief to create/crop/edit the assets for the format required.

Paid Social- Experienced in working with media agency to deliver paid social campaigns. High familiarity with formats across Twitter, Facebook, Instagram, YouTube & LinkedIn. In addition, retargeting content from the Jaguar and Land Rover websites.

Reporting- Media results will show us how posts are performing. To gain insights on how we can improve creatively, the SMM will look at the results and give an unbiased view on why a certain post has performed extremely well, or poorly. The output should suggest further creative testing, or clear formats that work/don't work.

Asset Removal- JLR Global request for assets to be removed when usage expires, and to track this on a spreadsheet.

Relationship with Global/CRM/Retail/Aftersales/SP44- Aligning with different areas of the UK team, to ensure that we are supporting them on social and not giving customers mixed messages. Having regular updates with the Global team to align on what assets are coming and ensure we plan them in or even influence their briefs.

Social Posting- Creation of posts and publishing on social channels using Social Studio. Working alongside the media agency if post has budget support from promotion.

General Social Insights- Provide feedback on trends/comments from platforms to the wider team and suggest content or tests that we can do to miximise . In addition, identifying cultural and calendar moments of which the brand can leverage.

Proactive Ideation- Off the back of identifying cultural and calendar moments, brainstorming ideas around how we can activate against these in a way that is interesting, exciting and relevant. Also identifying spur of the moment social opportunities that we can activate against e.g. viral trends.

Best Practice - Be the lead in ensuring Social Media best practice is understood within the wider S44 teams, providing insights into new platform features and development.

What's in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for

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  • High level of familiarity with established and emerging social platforms
  • Proficient in social planning tools e.g. Social Studio
  • Understanding of social analytics; familiarity with measurement tools preferred
  • Strong critical and analytical thinking skills
  • Excellent relationship-building and interpersonal skills - listening, coaching, mentoring, explaining difficult concepts in simple language, and ability to relate and play well with others
  • Diplomatic and professional with the ability to work well with all levels of staff (both internal and external)
  • Passion and empathy for the consumer's perspective
  • Passionate about getting others involved and having fun along the way
  • High attention to detail with strong organizationalskills
  • Assertive and resourceful with a proven track record of getting things done
  • Ability to function well under demanding timelines
  • Photoshop skills strongly preferred
  • Familiar with Adobe Premiere Pro video editing preferred
  • Luxury / automotive experience preferred but keen to have candidates who have worked on brands that tap into culture

  • Exceptional communication skills, both verbal and written. Must be able to write simply and persuasively.
  • Able to articulate and present ideas with conviction - excellent presentation skills (both in-person and via phone)
  • A clear communicator, in person and writing
  • Highly organised and flexible
  • IT literate
  • Approachable, outgoing and diplomatic
  • Must have excellent emotional intelligence