Social Media Account Executive

  • Job Reference: 590944792-2
  • Date Posted: 12 May 2022
  • Recruiter: Culture Heads Consultancy
  • Location: Birmingham
  • Salary: £21,000 to £23,000
  • Sector: Creative, Digital, Marketing, Media, Social Media
  • Job Type: Permanent

Job Description

Account Executive - Social Media Agency

Our client is a social media agency with a difference - they are a publisher too. They create, produce and distribute shockingly good video content through their social media communities (and beyond), earning untouchable results for their clients.

A career with them is a vibrant one - they're a rapidly growing agency, based in one of the most iconic offices of the West Midlands. And, whilst they may be getting bigger, they pride themselves on the family-style culture at the heart of their business.

They look for people who want to be a part of that culture, which means people who share their values. They create together, they believe in being passionate and honest, and they always strive to have a consistent positive impact on the business and on the people around them.

Their founder set out to create a company where nobody hated Mondays, or felt undervalued, and they work hard to uphold those principles. 96% of respondents in a recent team survey said they would refer a friend to work with them.

If you're looking to be part of something special - something dynamic, and exciting - This could be the opportunity for you.

The Role

The Client Services team ensures smooth day-to-day project management on key client accounts. This ranges from taking client briefs, managing internal project resource allocation and monitoring account commercials. The team acts as the face of the business, building long-lasting relationships and helping their clients hit their business objectives.

The role of an Account Executive is to provide day-to-day support for the team and to support the delivery of client briefs.
As Account Executive, you will:

Support the Client Services team on a day-to-day basis by tracking progress on projects, and taking ownership of any administrative tasks which includes, keeping project documentation up to date, diary management, and note taking
Support the entire campaign process which involves conducting research, attending creative sessions and shoots where necessary, liaising between internal departments ensuring all are kept up to date, and collate stats for post campaign analysis and reports
Provide regular updates, and flag any potential problems to the Account Manager, Senior Account Manager, or Account Director as necessary and alert other teams to amendments to the brief, budget, or deadlines
Proofread various internal and external documents, which includes content for social posts
Liaise with team members across the business to ensure the content meets client requirements, this includes ensuring that locations, props, and actors align with client expectations and providing feedback and support to the Production and Creative teams
Stay on top of the latest digital / social media trends and build a sound knowledge of the client's sector, competitors and customers. This will allow you to effectively contribute to creative sessions with ideas which resonate with key stakeholders and customers
Support the Account Manager, Senior Account Manager, and Account Director with new business pitches, post-campaign reports, and ad hoc projects when required
Arrange and attend client meetings in a supportive capacity The Successful Candidate

The role is well suited to someone at the start of their career who is looking to join a company where they can develop and hone their skills with the support of a fantastically talented Client Services team. The successful candidate will:

Have an understanding of social media platforms and the role it plays in helping our clients hit their business objectives
Be comfortable working in a fast-paced environment, able to work across multiple project
Be hard-working, with an approach that 'no job is too small'
Have a positive approach and willingness to learn.
Be exceptionally organised, with strong administrative and communication skills
Have an interest in video content creation and social media
Be confident meeting and communicating with new people at all levels
Be a creative thinker who is comfortable proposing new ideas
Able to travel to locations across the UK, as required for shoots and client meetings
Experience within advertising or marketing would be advantageous, either gained from within an in-house or agency environment The Detail

Salary: Competitive
Holidays: 20 days per year, plus 1 additional day for your birthday and 1 additional day for your work anniversary
Job Type: Full-time
Start Date: Immediate