Marketing & Communications Officer

  • Job Reference: 592769868-2
  • Date Posted: 14 May 2022
  • Recruiter: Women for Women International-UK
  • Location: London
  • Salary: On Application
  • Sector: Creative, Digital, Marketing, Media, Social Media, Web Development
  • Job Type: Permanent
  • Start Date: Thu, 12 May 2022 19:00:00 EST

Job Description

Women for Women International (WfWI) is an international NGO that helps women survivors of war to rebuild their lives. We believe that with access to rights, education and resources, women can lead change towards peaceful and stable societies. Since establishment in 1993, WfWI has worked with over 500,000 women in Afghanistan, Bosnia and Herzegovina, Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda and South Sudan. The UK office was established in 2006, and has steadily grown its programme funding from grants from various sources, including governments, trusts and foundations, companies, and individuals.

This is Who We Are at Women for Women International - UK

1) We are a Passionate, Ambitious and Committed Team - PACT

2) We subscribe to the vision of Women for Women International, which influences all we do

3) We are committed to diversity and inclusion, we respect difference and are committed to adaptability

4) We invest in our own personal growth, learning and development

5) We are relationship focused

6) We trust each other

7) We are outcome oriented and impact focused - we support each other to take considered risks and we learn from mistakes

8) We deliver - we do what we say, whilst making space for learning, reflecting and adapting as needed

9) We believe leadership and innovation can come from any part of the organisation

10) We communicate honestly and respectfully with each other, global colleagues and supporters

Our commitment to equity, justice, anti-racism

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. We welcome all applications and are committed to the continued development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. We are particularly seeking applicants from Global Majority backgrounds as part of our commitment to addressing historical underrepresentation.

What we offer you

Your work life balance is important to us, and we work 70 hours over 9 working days and have every other Friday off.
We offer 25 days annual leave increasing by 1 day per year up to a maximum of 30 days, plus bank holidays.
It is essential to save for your retirement. Everyone is eligible to join our group pension plan up to a maximum employer contribution of 7%
We work on a hybrid basis, you will be set up to work from home and have the option to work from our office in Borough whenever you want. We enjoy being back in the office a day or two a week to meet colleagues face to face.
Your health and wellbeing is important to us and provide our Employee Assistance Programme to help you deal with personal and professional problems that could be impacting your home life or work life.

We are seeking to appoint an enthusiastic and driven Marketing and Communications Officer to join our small and dedicated Marketing and Communications Team.

Are you passionate about helping women achieve their potential? Do you love social media and all things digital and coming up with creative ways to communicate about the things you care about? Do you have an eye for detail and strong visual and written communication skills? Do you thrive in a busy environment, working on multiple projects at the same time and feel motivated by taking on new challenges? If you answered yes to all of these questions, then this role might be for you!

As a Marketing and Communications Officer you will create powerful content for Women for Women International's digital channels, including social media, website and email marketing.

Reporting to: Digital Marketing Manager

Proposed Start date: As soon as possible

Location: Primarily remote working with some expectation of work from the office based in Borough, London

Working Pattern: Full time, 35 hours per week

Salary Level: £29,645 per annum

Application Process:

Applications by completed application form, and Diversity Monitoring form to be found on the careers page of our webstie If you would like to submit your application another way, please contact us.
If you would like to learn more about this vacancy, we are hosting a Q&A session on Thursday, 26th May at 12pm. If you want to attend this session, please go the careers page on our website for details of how to register.

Closing Date: 23.59 Sunday 5 June 2022

Interviews: 14th and 16th June 2022


This role contributes to the delivery of the key objectives of the Marketing and Communications team:

To increase awareness of Women for Women International (the number of people who 'see' and 'think' about our work)
To increase the number of opted-in email subscribers
To convert supporters from people who 'do' (follow us on social media, sign up to the mailing list) to people who 'care' (fundraise, donate, take an action, share and create user-generated content)

Key Responsibilities


Support the Digital Marketing Manager to create website content, including copy-writing, page editing and design, managing the sign-off process for webpage content.
Support on maintaining a strong and productive relationship with web development agency to ensure website content and functionality is maximised.
Support with website analytics and monthly reporting.

Social Media Management and Digital Content Creation

Support the execution of an integrated strategy of our social media channels to include content planning and creation, posting and analysis.
Staying on top of trends and learning from analytics to create compelling and engaging content that meets agreed KPIs.
Produce high-quality multimedia content including photo and video editing, and creating compelling graphics.
Support on digital ads delivery.
Support on managing relationships with digital agencies.

Email Marketing

Support the delivery of the Marketing and Communications team email marketing programme to meet agreed open and click through rate KPIs.
Build, design and send acquisition and retention emails using the email distribution system (Marketing Cloud).
Review and analyse email marketing results, report and evaluate overall and specific campaign success.

Team Admin

Support any member of the team with administrative work as needed.
Coordinate team meetings, book rooms, create and circulate agendas and minutes.
Manage and catalogue digital assets (photos, case studies and videos) and upload to digital asset management system.
Undertake any other duties appropriate to the post as required by your line manager.