Director, External Communications and PR

  • Job Reference: 470327349-2
  • Date Posted: 11 January 2022
  • Recruiter: Pagaya
  • Location: New York
  • Salary: On Application
  • Sector: Creative, Digital, Marketing, Media, Public Relations, Social Media
  • Job Type: Permanent

Job Description

About Pagaya

Shape the Future of Finance

Pagaya is building a leading artificial intelligence network to help our partners grow their businesses and better serve their customers.

Pagaya powers a leading artificial intelligence network that enables banks, fintechs, merchants, lenders, and other B2C businesses to provide their customers with greater access to financial services. We help partners grow their customer base while managing risk, all with a seamless customer experience.

Pagaya's network enables our partners' customers access to credit across Auto, Credit Card, Personal loans, and Point of Sale markets. We are also developing products in insurance, real estate, and more. Our network is fully automated and operating at scale - with the support of the Pagaya network, our partners have processed millions of applications, with a new application typically analyzed every second.

Let's create better outcomes together!

About The Role

As Director, External Communications and PR, you will primarily own and execute external communications, PR, event, B2B social engagement strategy for Pagaya. In this role, you will work closely with leadership to understand and support our value proposition and translate it into key messaging and strategic approaches aligned with external audiences and media. You will also provide the highest quality messaging, engagement design, customer focus to deliver measurable results as Pagaya engages with the outside world.

The ideal candidate has done this before or has the unique combination of skills and experiences that allows them to raise the bar in communications, PR, social, and digital content efforts. This role requires strategic thinking along with the ability to provide hands-on communication support in our face-paced, startup environment. Additionally, this individual must have experience working with/managing agency partners and press directly.

This position will be responsible for external communications as it relates to our B2B brand and businesses and work extremely closely with internal communications and employee brand leads to ensure a holistic, coordinated approach to communications.

This is a unique opportunity to come in at the ground level of our marketing and communications team and report to the VP of Marketing (based in New York).


  • Lead the execution of communication and PR engagement strategy with internal and external stakeholders.
  • Manage partner communication agencies including the development of strategy, messaging points, and the creation of assets.
  • Create and execute speaking and event strategy.
  • Work closely with internal communications and counterparts in Tel Aviv to ensure all communications and social media are aligned and support the full needs of the organization
  • Analyze competitive, customer and industry/category trends to influence innovative approaches with plans and strategies to bring fresh, creative thinking to our executions.
  • Provide necessary project management and operational support to the marketing communications team by managing multiple critical and time-sensitive efforts and push them forward.
  • Build strong relationships with senior leadership and key cross-org stakeholders to help guide and build integrated programs.
  • Ensure all efforts are in alignment with legal, compliance, and regulatory requirements.


  • 6+ years of communications and public relations experience.
  • BA in Communications, Journalism, Public Relations, Marketing or related field.
  • Prior experience in a communications or PR function.
  • Strong communication and people management skills with the ability to actively communicate, inspire and motivate all members of the team.
  • Comfortable diving into data to find solutions to complex problems.
  • Exceptional project management, communication (written and verbal).
  • Experience with startups or a similar environment (particularly fin-tech) is a plus.

Our Team

Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 500+ strong in New York, Los Angeles, and Tel Aviv.

We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.

Join a team of builders who are working every day to enable better outcomes for our partners and their customers.

Our Values

Our values are at the heart of everything we do. We believe great solutions are built through a great community.

  • Continuous Learning: It's okay to not know something yet, but have the desire to grow and improve.
  • Win for all: We exist to make sure all participants in the system win, which in turn helps Pagaya win.
  • Debate and commit: Share openly, question respectfully, and once a decision is made, commit to it fully.
  • The Pagaya way: Break systems down to their most foundational element, and rebuild them unique to Pagaya.

More than just a job

We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.