Communications Director Consumer Tech (Agency)

  • Job Reference: 577241916-2
  • Date Posted: 29 April 2022
  • Recruiter: Curve Group Holdings Ltd
  • Location: London
  • Salary: £90,000 to £120,000
  • Sector: Marketing
  • Job Type: Permanent

Job Description

We would love you to join our UK team as a Consumer Tech Communications Director

Why Us?

Hotwire is a global, strategic communications consultancy dedicated to helping ambitious technology companies change the game, build their reputation and revenue to achieve business outcomes. Recognised as the technology communications consultancy globally and by multiple client award wins over the years, we provide clients with insights-led, integrated communication and marketing solutions and experience across a number of technology categories.


Deliver the end goal (Influence and implement the Hotwire Vision and Strategy)

Working closely with the UK Head of Client Services and UK MD to shape and influence agency strategy to achieve growth objectives
Be accountable for a client portfolio ranging from £1.5m to £2.5m, depending upon experience
Build awareness, desire and passion for the Hotwire Vision, Values and Strategy across the client teams. Establish and test understanding of the vision and strategy and provide clear, regular and consistent comms on progress towards goals and own personal objectives
Work closely with the Head of Client Services to translate the Vision, Values and Strategy into an annual practical business plan; focusing on results and delivering on the plan
Be an advocate for Hotwire in the industry, building not only Hotwire's but also your own brand and reputation externally

Grow the Hotwire Business (Business Leadership)

Support the UK Head of Client Services and UK MD to create annual business plans
Ensure client teams accuracy in forecasting and recording revenue and hours
Set clear performance standards and KPIs for client leads and teams to ensure they are working towards the same goals, objectives and growth aspirations
Lead on identifying, developing and securing new business to deliver on top-line growth
Drive organic growth; support the Head of Client Services to ensure client leads have strategic account plans in place to identify, deliver and grow new revenue streams with existing clientsDeliver the best client experiences (Client Leadership)

Work with the Head of Client Services to drive, cultivate and shape a strong challenger UK brand reputation and presence
Lead client teams to deliver award winning work
Lead client teams to deliver a consistent client experience across all accounts
Focus on client retention; measure, evaluate and ensure the highest levels of client satisfaction
Ensure the client teams on the UK's top 10 accounts are consistently delivering and exceeding expectations
Work closely with the Head of Client Services and client teams to drive a commercial strategy and ensure a high level of pitch conversion on larger, strategic accounts
Drive organic growth; alongside the Head of Client Services, ensure account leads have strategic account plans in place to identify, deliver and grow new revenue streams with existing clientsLeading for high performance (People Leadership)

Recruit and build client handling capability across UK client teams
Coach direct reports, driving a culture that enables current, direct and "actionable" feedback to others
Drive behavioural change across client teams to promote a high performance culture

If you have a solid agency background at Director level and highly experienced in the Consumer Tech industry, please apply.

Why us:

Incredible training from the Hotwire Academy; supporting you at every stage of your career
Understanding that life doesn't always fit around the 9-5; and that work/life balance is crucial
The Hotwire Bootcamp - an annual trip to a European city with the whole global team (once travel resumes)
Well-being allowance or private health care
Freedom and support to be limitless within the business
Sponsored sabbatical every 4 years' service
Employee Assistance Programme which includes free counselling sessions
Headspace subscription
A connected, courageous and friendly team creating adventurous work whilst still having a lot of fun
An exciting and rewarding long-term career, bringing constant challenge and fresh opportunities as you develop
The opportunity to have global reach within our offices
Fantastic benefits, including early finish Fridays, 25 days' holiday and great team socials